JAMB announced on Monday, September 21, 2026, that candidates who lost access to their registered contact details can now update themThe board said the service is only available at designated CBT centres, including PTCs, PRCs, and State Offices where applicableJAMB warned that the update can only be done once, making it critical for candidates to provide accurate replacement detailsPAY ATTENTION: Find it fast with our new search feature at Legit.ng! Legit.ng journalist, Ridwan Adeola Yusuf, has over 9 years of experience covering education in Nigeria and Africa.FCT, Abuja – The Joint Admissions and Matriculation Board (JAMB) has revised its policy to allow Unified Tertiary Matriculation Examination (UTME) candidates who can no longer access their registered phone numbers or email addresses to replace those details through an official process.Legit.ng reports that JAMB announced the development via its official X (formerly Twitter) page on Monday, September 21, 2026, saying the service targets candidates with genuine cases who have lost access to the contact information they submitted during registration.Prof. Segun Aina-led JAMB announces a new process for UTME candidates who have lost access to their registered phone numbers or email addresses. Photo credit: @jamb_hq Source: TwitterThe board said the service became available that same Monday and can only be accessed at designated JAMB Computer-Based Test (CBT) centres.
These include Professional Test Centres (PTCs), Professional Registration Centres (PRCs), and State Offices where applicable.PAY ATTENTION: From breaking news to viral moments. Follow Legit.ng on Instagram!UTME: JAMB’s verification requirementsCandidates who wish to update their GSM numbers or email addresses must first pass identity and biometric verification before any changes are made to their accounts. JAMB described this as a measure to help candidates recover access to their profiles while keeping strict security controls in place.The board made clear that the update can only be carried out once. This means candidates must be certain the replacement contact details they submit are correct before proceeding, as there will be no opportunity to revise them again through this process.JAMB also cautioned candidates against approaching unauthorised individuals or using unofficial channels to carry out the update, warning that only designated centres should be visited for this purpose.JAMB urges UTME candidates to use only designated centres to update their registered phone numbers or email addresses.
Photo credit: @NigeriaStories Source: TwitterWhy update matters for UTME candidatesThe policy change is especially significant for candidates who registered for JAMB examinations using phone numbers or email addresses they can no longer reach, such as numbers belonging to lost SIM cards or email accounts they have since been locked out of. Without access to those details, candidates typically face difficulties logging into their JAMB profiles or receiving important notifications from the board.JAMB urged all affected candidates to follow the official procedure strictly, comply with the biometric verification requirements, and safeguard their personal information throughout the process.Read JAMB’s latest update in full below via the X post:Read more JAMB news2026 JAMB candidate hides his UTME result from his dad, total score leaves sister amusedJAMB: Lady laughs after seeing UTME result of sister who wants to study Nursing, mentions her scoreUTME 2026: Medical student warns 265 for aspirants may not secure admission, shares clear guidanceJAMB CAPS “Not Admitted” Status: What it means and what to do right nowJAMB screens underage high scorersEarlier, Legit.ng reported that JAMB commenced the screening process for underage candidates who recorded high scores in the 2026 UTME.The exercise affects candidates who scored 320 and above and fall within the exceptional category as defined by the board.JAMB’s spokesperson Fabian Benjamin confirmed that eligible candidates have begun receiving notifications with further directives. Source: Legit.ng Ridwan Adeola Yusuf (Current Affairs Editor) Ridwan Adeola Yusuf is a content writer with more than nine years of experience, He is also a Current Affairs Editor at Legit.ng. He holds a Higher National Diploma in Mass Communication from the Polytechnic Ibadan, Oyo State (2014).
Ridwan previously worked at Africa Check, contributing to fact-checking research works within the organisation. He is an active member of the Academic Excellence Initiative (AEI). In March 2024, Ridwan completed the full Google News Initiative Lab workshop and his effort was recognised with a Certificate of Completion. Email: ridwan.adeola@corp.legit.ng.
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